FAQ

1. What is joemegaoo?
joemegaoo is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to customized goods.

Our platform connects them with millions of buyers looking for the most unique gift to their family members—something special with a human touch, for those moments in life that deserve imagination. 

As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.

2. How long does delivery take?
- Standard Home Delivery / Standard Click & Collect orders should arrive within 6-12 days, and deliveries are made 5 days a week.
- Express delivery will be delivered in 3-7 days,and deliveries are made 5 days a week.

3. How can I check my order?

You can check the order by entering the Order Tracking page, enter the email address you filled in when you placed the order, and check the order confirmation email from support@joemegaoo.com to get your order number: [JOxxxx]. 
When you enter it correctly The order number can only be successfully queried, otherwise it will display that the order does not exist.